Resources and Knowledge Area

Knowledge, Guidance & Support at Your Fingertips

Latest News & Insights

Support Portal

Case Studies

What can you expect from the Lima Knowledge Area?

The Lima Knowledge Area is your go-to space for practical tools, insights and support across all areas of forensic case management. Whether you’re new to Lima or looking to get more from the platform, you’ll find regularly updated content including user guides, product brochures, case studies and best-practice resources.

Stay informed on product developments, explore how others are using Lima in their organisations and access the materials you need to support training, compliance and daily casework.

Latest New & Insights

Stay up to date with product updates, feature releases and developments in forensic case management.

Support Portal

Access technical guidance, FAQs and help articles to get the most out of your Lima platform.

Case Studies

See how clients across sectors are using Lima to improve workflows, meet standards and deliver results.

Latest News & Insights

Your Trusted Source for Industry News & Insights

Support Portal

Support you can rely on

We’re Here to Help

At Lima, we believe reliable support is just as important as powerful software. Our Support Portal provides first-line assistance along with direct access to our IT team, ensuring that any issues are resolved quickly and effectively.

The portal also includes a searchable knowledge base, step-by-step guides, and access to software updates, so help is always at your fingertips. Whether you need quick answers to common questions or direct technical expertise, Lima support is designed to keep your operations running smoothly.

We pride ourselves on offering responsive, knowledgeable, and approachable service, so our clients can stay focused on their work with complete confidence. With Lima, you’re never on your own – we’re always here to help.

Case Studies

Real Solutions. Real Results.

Trusted by Clients and Partners

Become a Partner

We’re always looking to collaborate with organisations who share our commitment to high standards in forensic case management. Whether you’re a technology provider, consultancy or training organisation, partnering with Lima opens the door to shared opportunities, product insight and meaningful impact.

Get in touch to explore how we can work together.

Testimonials

Discover What People Think About Us

Answering Your Questions

FAQs: All You Need To Know

What is Lima and what does it do?

Lima is a forensic case management system designed to support digital forensics, cyber security, investigations, and compliance-driven environments

Which type of organisations can use Lima?
Lima is trusted by law enforcement, government bodies, financial services, cyber security providers, and forensic consultancies.

It is equally suited to any organisation needing secure, auditable, and efficient case management for investigative work.

Is Lima suitable for both public and private sector use?
Yes, Lima is designed for both public and private sector use, supporting everything from government investigations to commercial compliance, cyber security, and forensic case management.
Is it easy to onboard new users and teams?
Yes, Lima is designed with ease of use in mind, making it simple to onboard new users and teams through intuitive interfaces, role-based access, and guided training support.
What support and training do you offer?
We offer comprehensive support and training, including onboarding sessions, user guides, video tutorials, and dedicated customer support. Tailored training packages are also available to suit different team sizes, roles, and technical needs.
Can we customise workflows to suit our internal processes?
Yes, Lima allows you to customise workflows to align with your internal processes, ensuring the system fits seamlessly with your operational, compliance, and reporting requirements.
Will Lima help us improve response times or service delivery KPIs?
Yes, Lima helps improve response times and service delivery KPIs by streamlining case workflows, automating tasks, and reducing manual effort.

With Lima Insights, you gain real-time visibility into performance metrics, bottlenecks, and case progress, enabling faster decision-making, better resource allocation, and continuous service improvement.

Do you offer a demo or trial version?
Yes, we offer personalised demos and trial access to Lima, giving you the opportunity to explore its features and see how it fits your organisation’s needs. Speak to our team to arrange a tailored walkthrough and get started.
How do I get started with Lima?

To get started with us, simply fill out our contact form and we'll be in touch with you soon

Contact us

Contact us

Address: The Courtyard, Eliot Business Park, Nuneaton, Warwickshire, CV10 7RJ

 

Phone: 0247 77 17780
US Toll Free: +1 855 7177 677
Sale Support: sales@intaforensics.com

Contact Us
Lima Forensic Case Management
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