Corporate, Consultancy & DFIR
Agile Case Management Software for Cyber Security, Digital Forensics & Incident Response (DFIR)
Role Breakdown
Case Process Flow
Why Trust Lima Case Management?
Case Studies
Lima Forensic Case Management® (Lima) provides corporate security teams and DFIR consultancies with a secure, scalable platform to investigate incidents, manage evidence, and deliver expert services efficiently.
Whether you’re responding to a breach, conducting an internal investigation, or delivering forensic consultancy to clients, Lima keeps everything structured, traceable, and defensible.
Any cyber investigation would benefit from a good audit trail, and this is where Lima excels.
Trusted By Clients And Partners
Consultancies, managed security providers (MSPs), and corporate investigation teams across industries rely on Lima to manage digital risk, deliver results, and maintain chain-of-custody integrity.
Role Breakdown
Corporate, Cyber Security & DFIR Firms
Sales, Business Development & Administrators
Role: In corporate, cybersecurity, DFIR, and consultancy firms, Sales, Business Development, and administrative roles play a vital part in commercial success and operational efficiency. Sales teams focus on securing new clients, managing relationships, and promoting services, while Business Development identifies strategic growth opportunities, builds partnerships, and supports market expansion.
Administrative staff ensure smooth day-to-day operations by managing documentation, scheduling, compliance, and internal coordination, enabling technical teams to focus on service delivery and client outcomes.
Lima Benefits:
Sales Roles
Easy access to case histories, timelines, and outcomes to support informed client engagement and follow-ups.
Generate accurate, data-backed insights to include in pitches, tenders, and presentations.
Track live case progress to align sales strategies with operational capacity and performance.
Business Development Roles
Access to reporting and analytics on case types, volumes, and turnaround times to inform service development and market targeting.
Streamlined access to operational data for faster, more compelling bid and RFP responses.
Seamless coordination with technical teams to align new business efforts with service delivery capabilities.
Administrative Roles
Automates routine tasks like scheduling, document management, and task tracking.
Supports audit trails, ISO standard alignment, and data integrity across the case lifecycle.
Reduces duplication, ensures version control, and improves internal communication.
Governance, Risk & Compliance (GRC)
Role: GRC professionals oversee the organisation’s adherence to legal, regulatory, and internal standards. They manage risk assessments, compliance reporting, and policy enforcement, playing a critical role in maintaining security certifications and protecting the business from legal and reputational risks.
Lima Benefits:
Built-in audit trails and chain-of-custody records support regulatory compliance.
Configurable workflows ensure adherence to internal policies and ISO standards.
Automated reporting simplifies risk management and certification support (e.g., ISO 17025, ISO 27001).
Incident Response & Investigation
Role: These specialists respond to cyber incidents and conduct detailed investigations to understand scope, impact, and root causes. They coordinate containment, recovery, and evidence collection, helping organisations quickly restore operations while preserving data for legal or forensic use.
Lima Benefits:
Real-time case updates and task tracking improve coordination during live incidents.
Centralised evidence management ensures secure storage, integrity, and access control.
Timeline views and audit logs support defensible reporting and legal review.
Easy collaboration with analysts, responders, and external stakeholders.
Cyber incident response, Investigators & Analysts
Role: Cybersecurity operations teams monitor networks, detect threats, and defend against cyberattacks. Analysts assess vulnerabilities, respond to alerts, and ensure proactive threat mitigation, forming the frontline of an organisation’s digital defence.
Investigators and Analysts play a key role in uncovering facts, patterns, and threats across digital investigations. They collect, examine, and interpret data from a range of sources, such as digital devices, networks, and logs, to support legal proceedings, internal inquiries, or threat assessments. Their work is critical for producing clear, defensible findings that support clients in regulatory, legal, or security-driven scenarios.
Lima Benefits:
Seamless case handover and escalation tracking across shifts or teams.
Consolidated view of threat cases, logs, findings, and response actions.
Dashboard visualisations provide insight into threat trends and response metrics.
Reduces duplication and manual data entry, increasing analyst efficiency.
Structured workflows ensure consistency and defensibility of investigations.
Central evidence and case record management reduces risk of data loss or error.
Time-stamped activity logs support transparency and legal scrutiny.
Accelerates case building, analysis, and reporting through intuitive interfaces.
Operations Manager
Role: Operations Managers ensure service delivery runs smoothly by overseeing workflows, resources, and project execution. They balance commercial goals with operational needs, working across departments to maintain efficiency, quality, and client satisfaction.
Lima Benefits:
End-to-end visibility of team activity, case volumes, and turnaround times.
Resource planning and workload balancing via real-time case dashboards.
Customisable reporting tools aid in KPI tracking and client reporting.
Enables consistent, standardised delivery across departments and engagements.
Executive & Leadership
Role: Executives and senior leaders set strategic direction, drive business growth, and ensure alignment between technical capability and market demands. They are responsible for high-level decision-making, stakeholder management, and steering the organisation through a dynamic threat and regulatory landscape.
Lima Benefits:
High-level dashboards for operational oversight and strategic planning.
Metrics and trends to support board reporting and investment decisions.
Enhances service consistency and client trust through demonstrable process control.
Strengthens organisational readiness for audits, tenders, and certifications.
Training & Research (R&D)
Role: Training and R&D professionals focus on knowledge development, capability building, and innovation. They design internal training, lead staff upskilling, and research emerging threats, tools, and methodologies to keep the organisation competitive and forward-thinking.
Lima Benefits:
Tracks training casework and learner progress in a structured environment.
Logs learning outcomes and feedback to support continual improvement.
Maintains a key record of training competencies and schedules renewals.
Case Process Flow
Corporate, Cyber Security & DFIR Firms
Step 1
Case Initiation
Automatically generates a unique case ID for each incident, investigation, or client engagement.
Logs critical case information including incident type, scope, client details, and SLA requirements.
Assigns cases to analysts or teams based on expertise, urgency, and resource availability.
Step 2
Evidence Collection & Management
Log and manage digital artefacts, system images, user data, logs, and endpoint assets.
Assign evidence collection tasks for on-site, remote, or cloud-based environments.
Maintain strict chain of custody and documentation throughout the collection process.
Securely store and catalogue all collected evidence in Lima with full audit traceability.
Ensure preservation of volatile or sensitive data in line with incident response best practices.
Step 3
Evidence Analysis
Conduct forensic analysis within Lima using standardised methodologies and approved tools.
Integrate with specialist platforms to streamline technical workflows.
Store and structure analysis outputs, screenshots, logs, and artefacts for easy case navigation.
Assist analysts and consultants in drawing clear, defensible conclusions based on the evidence reviewed.
Step 4
Documentation & Reporting
Automatically log all examiner activity and procedural steps throughout the lifecycle of the case.
Use pre-configured report templates to produce consistent, high-quality deliverables.
Record key findings and analysis notes in a structured format suitable for legal and regulatory use.
Generate client-ready reports that meet court standards, contractual obligations, or consultancy outputs.
Step 5
Review & Quality Control
Facilitate technical and managerial peer reviews to ensure report accuracy and evidential integrity.
Apply configurable QA checks to align with internal SOPs, FSR ISO 17025, and accreditation requirements.
Track quality review outcomes and approval status within Lima for full auditability.
Support compliance with both internal governance and external audit expectations.
Step 6
Presentation
Prepare case files, reports, and supporting documentation for submission to clients, courts, or regulators.
Provide structured access to case materials for legal teams, expert witnesses, or disclosure officers.
Enable seamless retrieval of exhibits and findings during legal proceedings or expert testimony.
Support forensic consultants in presenting clear, defensible findings in written or oral form.
Forensic Case Management
Why Trust Lima for your Forensic Case Management?
Rapid Response Enablement
Launch and manage time-sensitive incident cases with templates optimised for DFIR workflows and breach investigations.
Client-Centric Controls
Easily manage multiple client environments and restrict access by project or case, with white-labelling options for a seamless branded experience.
Threat & Evidence Correlation
Link forensic artifacts, logs, threat intelligence, and system snapshots into a cohesive narrative.
Enterprise-Grade Security
Easily manage multiple client environments and restrict access by project or case, with white-labelling options for a seamless branded experience.
Integrates with Toolsets
Compatible with SIEMs, forensic suites, and external evidence repositories to streamline technical case inputs.
Insightful Reporting
Generate customisable, structured reports for clients, legal teams, or regulators, delivered on time, every time.
Case Studies
Testimonials
Discover What People Think About Us
The Lima team went over and above to answer all our questions so we could make an educated decision on what solution was best for us. They also spent the time to understand our workflow and offered suggestions on how to optimise our use of their solution.
Lima will transform the working of North Yorkshire Police’s Digital Forensics Unit. Not only staff will go paperless and ensure everything is recorded electronically and efficiently, but we will be able to manage cases at exhibit level and ensure we can finally manage all aspects of a case.
In addition to using Lima within our Digital Forensics Laboratory, I also utilise it across our Cyber Security and Professional Services operations. For any investigation, having a robust timeline feature to document notes, procedures, and asset management is essential. A comprehensive, end-to-end case audit trail is invaluable for all types of cases, providing significant benefits to our clients.
Previous experience of working with IntaForensics has laid a firm foundation for a good working relationship, both with the company and the product. The support with Lima has been very good.
Answering Your Questions
FAQs: All You Need To Know
Can Lima handle investigations for multiple corporate clients at once?
Does Lima support live incident response casework?
Is Lima suitable for both in-house security teams and external DFIR providers?
Can Lima integrate with our existing cybersecurity tools?
What data protection features are in place for sensitive commercial cases?
Contact us
Address: The Courtyard, Eliot Business Park, Nuneaton, Warwickshire, CV10 7RJ
Phone: 0247 77 17780
US Toll Free: +1 855 7177 677
Sale Support: sales@intaforensics.com


