Law Enforcement & Government Agencies
Purpose Built Case Management for Public Sector Investigations
Role Breakdown
Case Process Flow
The Journey of an Exhibit
Why Trust Lima Case Management?
Case Studies
Law enforcement and government agencies operate under significant pressure to deliver timely, accurate, and accountable forensic investigations.
Lima Forensic Case Management® (Lima) empowers law enforcement and government agencies with a secure, end-to-end digital solution that simplifies the complexity of investigative casework. Lima provides a secure, scalable solution designed to support the evidential integrity, chain of custody, and complex case handling that these organisations demand.
Whether you’re managing digital forensics, cybercrime, or evidence intake, Lima brings transparency, control, and speed to the entire case lifecycle.
Trusted by Clients and Partners
Join the growing number of law enforcement bodies worldwide who rely on Lima.
Role Breakdown
Law Enforcement & Government Agencies
Investigator / Officer in Charge
Role: Leads investigations, submits forensic examination requests, provides key case information, and communicates with the forensic lab via the Lima Portal.
Lima Benefits:
Submit forensic work requests through a structured, auditable case submission portal.
Real-time case tracking with live updates, examiner notes, and status changes.
Direct, trackable communication with the forensic lab to request updates and submit additional information.
View related or connected cases submitted by colleagues within the same unit to support collaboration.
Assign submissions to unit overheads for quality review and approval.
Record critical case deadlines and significant dates to assist with prioritisation and turnaround management.
Forensic Examiner
Role: Acquires, analyses, and interprets evidence throughout the forensic process.
Lima Benefits:
Real-time overviews of cases, collections/dispatches, evidence, generated material, and tasks to effectively manage workload.
Ability to view and work across multiple case records simultaneously.
Parent-child case structure to break down complex or historic cases while maintaining a unified case reference.
Full chain of custody tracking with detailed audit trails.
Secure storage of analysis results, ready for peer review and quality assurance.
Comprehensive task management with activity logging and progress tracking.
In-app notifications with direct links that take examiners straight to the relevant case, task, or exhibit, enabling seamless navigation and efficient workflow management.
Ability to create full disclosure and templated reports that are easily shared with the Investigator, with secure access to finalised case reports, chain of custody records, and all supporting documentation required for legal proceedings. Lima ensures defensible audit trails, disclosure compliance, and confidence in data integrity from acquisition through to court presentation.
Forensic/Lab Manager
Role: Oversees forensic lab operations, manages resources, monitors workloads, and ensures quality control and service level adherence.
Lima Benefits:
Real-time overviews of cases, collections/dispatches, evidence, generated material, and tasks to effectively manage workload.
Provides clear, real-time visibility of case progress, team capacity, and resource allocation, allowing lab managers to balance workloads and prevent bottlenecks.
Customisable Forensic Workflows
Configure Lima’s forensic workflows to fully match your lab’s processes, with the ability to create custom evidence types, tailored data entry forms, and process-specific fields to ensure the correct information is captured at every stage.
Performance Tracking with Lima Insight
Track key lab metrics, staff utilisation, case load, and task efficiency through Lima Insight’s interactive reports, graphs, and dashboards, helping managers monitor team performance and operational trends.
Fully Configurable Case Submission Portal
Configure the Lima Portal to capture all the questions, forms, and data your team requires when receiving requests from the OIC, including custom-built question sets aligned to the lab’s workflows and service levels.
Priority Scoring & Risk Assessment
Build a priority scoring matrix within the portal to automatically categorise requests by risk and priority, ensuring alignment with the lab’s turnaround times and helping managers effectively triage incoming work.
Submission Approval & Quality Control
Review each portal submission as part of a dedicated approval step, with the ability to approve or decline requests based on completeness, suitability, or lab capability, ensuring only fully scoped and viable cases are accepted for processing.
Quality Manager / Compliance Officer
Role: Ensures adherence to policies, ISO standards, and internal quality protocols.
Lima Benefits:
Monitor and review staff competencies stored within their staff records on Lima
Configurable QA Assessments.
Easy retrieval of records for audits and inspections with automated audit trails to meet accreditation standards.
Full evidence lifecycle documentation for ISO/IEC 17025 compliance.
Asset Verification & Usage Tracking
Securely log and track all validated tools, templates, and processes used by forensic analysts, with full traceability of when assets are assigned, which investigation they are used in, the process they support, and who used them—providing a complete, auditable history of asset utilisation.
Role-Based Asset & Archive Management
Leverage Lima’s role-specific task automation, where dedicated roles like Asset Test Manager and Archive Verification Manager are automatically assigned tasks when assets are due for testing or archived records require review, ensuring proactive, accountable management of critical resources.
Central Knowledge Base
Provides a dedicated area for storing SOPs, user manuals, and procedural guides to support all forensic teams in following the correct methodologies, workflows, and guidelines throughout evidence handling, processing, and analysis.
Command Staff / Senior Leadership
Role: Strategic oversight, resource planning, and operational decision-making.
Lima Benefits:
High-Level Oversight & Dashboards
Provides real-time access to case dashboards, team workloads, and unit performance, giving senior leaders clear visibility across all active cases, backlogs, and operational areas.
Data-Driven Resource & Budget Planning
Delivers detailed management information to support strategic decisions on staffing, resource allocation, and financial planning based on current and projected workloads.
Bottleneck & Process Trend Analysis
Highlights workflow bottlenecks and identifies processes that consistently exceed expected timeframes, enabling leadership to target areas for review and continuous improvement.
ISO Accreditation Support
Proven to support forensic units in achieving ISO 17025 accreditation and continues to assist in maintaining compliance through robust audit trails, quality assurance workflows, and process standardisation.
Case Process Flow
Law Enforcement & Government Agencies
Step 1
Case Initiation
Automatically generates a unique case reference number in line with agency protocols.
Enables logging of key incident details, persons involved, and initial observations.
Allows supervisors to assign the case to officers or specialist units based on expertise, jurisdiction, and operational demand.
Step 2
Evidence Collection & Management
Log and manage Exhibits, Assets, and associated Items in accordance with evidential procedures.
Assign collection and scene recovery tasks to authorised personnel.
Maintain a complete and traceable chain of custody to ensure evidential admissibility.
Securely store and document evidence in approved facilities or storage systems.
Support the identification and preservation of evidence to prevent contamination or loss.
Step 3
Evidence Analysis
Examine and evaluate evidence directly within the Lima platform using agency-approved workflows.
Store and organise analysis results for operational clarity and future reference.
Assist investigators and analysts in drawing conclusions aligned with investigative outcomes.
Integrate with forensic tools to streamline technical analysis.
Step 4
Documentation & Reporting
Automatically capture all actions, updates, and decisions made throughout the case.
Utilise standardised templates to ensure consistent and court-ready reporting.
Record findings and procedural steps in a fully auditable format.
Generate reports suitable for internal review, case file submission, or prosecutorial use.
Step 5
Review & Quality Control
Facilitate supervisor or peer review to uphold investigative integrity.
Implement configurable quality assurance checks aligned with national policing standards and agency policy.
Validate findings through expert oversight where required.
Ensure procedural and evidential compliance with operational and legal frameworks (e.g., PACE, CPIA, IPA & FSR Requirements e.g. ISO 17025).
Step 6
Presentation
Organise and retrieve case files, evidence logs, and reports for use in court or formal hearings.
Provide secure access to documentation supporting officer statements or expert testimony.
Structure case materials for disclosure, CPS submission, or multi-agency briefings.
Support officers and forensic experts in confidently presenting findings in judicial proceedings.
Journey of an Exhibit
From Incident to Resolution - Digitally Streamlined
Step 1
Case Intake:
Centralised intake with metadata capture, assignment, and task allocation.
Step 2
Evidence Handling:
Barcode-linked exhibits, chain of custody logs, and digital uploads.
Step 3
Analysis & Forensics:
Integrate tools, manage workflows, and log findings.
Step 4
Review & Quality Assurance:
Built-in approvals, redactions, and document linking.
Step 5
Reporting & Disclosure:
Generate secure, court-ready reports and export to legal teams.
Step 6
Archiving & Audit:
Long-term storage with full traceability and audit compliance
Forensic Case Management
Why Trust Lima for your Forensic Case Management?
Purpose-Built for Policing
Designed in collaboration with active law enforcement units to meet real-world needs.
Evidence-Centric Workflow
Manage exhibits at every stage, from submission to storage, using customisable templates and barcoding.
Full Auditability
Role-based permissions, complete action logs, and tamper-evident records ensure compliance with national and regional standards.
Paperless Transformation
Digitise your processes for greater efficiency, traceability, and environmental responsibility.
Seamless Collaboration
Enable secure sharing across departments, units, and partner agencies, including inter-force investigations.
Accreditation Support
Tools to help you align with ISO standards and national digital forensic guidelines.
Case Studies
Protegga Launches Lima Forensic Case Management®
Lima is an end-to-end solution for Computer Forensic Service Providers and High Tech Crime units that enable practitioners to manage all aspects of a case. Lima is a complete, time-saving forensic software solution that is exclusively designed for and developed by digital forensic experts.
Rocky Mountain Information Network (RMIN)
Part of what we were looking for was a company that was easy to deal with and was sensitive to our needs. We wanted an affordable, customizable software solution that we could build upon, not be forced to adjust to.
Lima Solution Transforms Case Management at North Yorkshire Police
The versatility and bespoke nature of our tried-and-tested case management system makes Lima an attractive solution for Digital Forensics Units (DFU’s) and High-Tech Crime Units (HTCU’s) all over the world. Teams can satisfy their need for a robust system, as well as track continuity and chain of custody of evidence.
Protegga Launches Lima Forensic Case Management®
Lima is an end-to-end solution for Computer Forensic Service Providers and High Tech Crime units that enable practitioners to manage all aspects of a case. Lima is a complete, time-saving forensic software solution that is exclusively designed for and developed by digital forensic experts.
Rocky Mountain Information Network (RMIN)
Part of what we were looking for was a company that was easy to deal with and was sensitive to our needs. We wanted an affordable, customizable software solution that we could build upon, not be forced to adjust to.
Lima Solution Transforms Case Management at North Yorkshire Police
The versatility and bespoke nature of our tried-and-tested case management system makes Lima an attractive solution for Digital Forensics Units (DFU’s) and High-Tech Crime Units (HTCU’s) all over the world. Teams can satisfy their need for a robust system, as well as track continuity and chain of custody of evidence.
Testimonials
Discover What People Think About Us
The Lima team went over and above to answer all our questions so we could make an educated decision on what solution was best for us. They also spent the time to understand our workflow and offered suggestions on how to optimise our use of their solution.
Lima will transform the working of North Yorkshire Police’s Digital Forensics Unit. Not only staff will go paperless and ensure everything is recorded electronically and efficiently, but we will be able to manage cases at exhibit level and ensure we can finally manage all aspects of a case.
In addition to using Lima within our Digital Forensics Laboratory, I also utilise it across our Cyber Security and Professional Services operations. For any investigation, having a robust timeline feature to document notes, procedures, and asset management is essential. A comprehensive, end-to-end case audit trail is invaluable for all types of cases, providing significant benefits to our clients.
Previous experience of working with IntaForensics has laid a firm foundation for a good working relationship, both with the company and the product. The support with Lima has been very good.
Answering Your Questions
FAQs: All You Need To Know
Is Lima compliant with law enforcement accreditation standards?
Can Lima be used across multiple units or departments?
How does Lima handle chain of custody?
What kind of support is available?
Is the platform cloud-based or on-premise?
Contact us
Address: The Courtyard, Eliot Business Park, Nuneaton, Warwickshire, CV10 7RJ
Phone: 0247 77 17780
US Toll Free: +1 855 7177 677
Sale Support: sales@intaforensics.com